Switching carriers can be intimidating, especially when you still owe money on your current device. Fortunately, T-Mobile’s Keep and Switch promotion offers a solution. If you're ready to leave your old carrier behind but fear those lingering phone payments, this program could be your ticket to a smooth transition.
What is T-Mobile's Keep and Switch Program?
T-Mobile’s Keep and Switch program allows you to bring your current device to their network and reimburses you up to $800 to pay off your existing phone balance. Whether you're currently with Verizon, AT&T, Spectrum, Claro, Xfinity, Liberty, or US Cellular, T-Mobile has you covered.
How Does It Work?
The process is straightforward, but there are some key steps you'll need to follow to ensure you qualify for the reimbursement:
Check Your Device's Eligibility: Before switching, confirm that your device is eligible for the Keep and Switch program. T-Mobile supports a wide range of devices across various brands.
Eligible devices:
Apple iPhone: 12 mini, 12, 12 Pro, 12 Pro Max, 13 mini, 13, 13 Pro, 13 Pro Max, SE (2022), 14, 14 Plus, 14 Pro, 14 Pro Max, 15, 15 Plus, 15 Pro, 15 Pro Max
Google Pixel: 5, 5a, 6, 6 Pro, 6a, 7, 7a, 7 Pro, 8, 8 Pro
Samsung Galaxy: S20 5G, S20 FE, S20+, S20 Ultra, S21, S21 FE, S21+, S21 Ultra, S22, S22+, S22 Ultra, S23, S23+, S23 Ultra, S24, S24+, S24 Ultra
Samsung Galaxy Note Series: Note20, Note20 Ultra
Samsung Galaxy Z Series: Fold2, Z Flip3, Z Fold3, Z Flip4, Z Fold4, Z Flip5, Z Fold5
Motorola: Edge, Edge+, Razr, Razr+
Unlock Your Device: Make sure your phone is unlocked before you port your number over to T-Mobile. If your phone is locked to your current carrier, you'll need to pay off your phone, request an unlock, and wait for the unlock to be granted. This process typically takes 1-3 days, so plan ahead.
Activate a New Line with T-Mobile: You'll need to activate a new voice line on a qualifying T-Mobile rate plan. Most plans currently sold by T-Mobile are eligible, but it’s a good idea to confirm with their support team to ensure you choose the best option.
Additionally, T-Mobile offers significant savings on their plans compared to AT&T and Verizon. You can use their savings calculator to see just how much you can save by switching. Get the savings you want and benefits you’ll love.
Submit Proof of Your Current Device Payment Plan: Take a clear screenshot or image of your phone's financing details, including your previous carrier's name, your phone's make and model, the payment balance, and the financing start date (showing a minimum of 90 days with your prior carrier).
Submit for Reimbursement: Once you’ve ported your number to T-Mobile and confirmed your device is unlocked, submit your reimbursement request at www.switch2t-mobile.com within 30 days of activation. After verifying your eligibility (which usually takes about 15 days), T-Mobile will send you a virtual prepaid MasterCard with up to $800 to cover your remaining device payments.
Important Details to Keep in Mind
Timeframe: You must have had your device on a payment plan with your previous carrier for at least 90 days to qualify.
Reimbursement Method: The $800 reimbursement comes via a virtual prepaid MasterCard, which typically arrives within 15 days after your eligibility is confirmed. You’ll have six months to use the funds on the card, so make sure you plan accordingly.
Why You Need Deal Reveal
Before signing up for any telecom deal, it’s crucial to understand all the terms and conditions. That’s where Deal Reveal comes in. We simplify complex jargon, so you don’t get caught by hidden fees or tricky clauses. Whether you’re considering T-Mobile’s Keep and Switch program or another promotion, Deal Reveal ensures you make informed decisions.
With Deal Reveal, you can:
Avoid Hidden Costs: Our clear guides break down complicated terms, helping you sidestep unexpected fees.
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